Lime Relaunches in Kelowna for 2024 With Improved Parking Programs and Early Morning Rebalancing
Lime relaunched its fleet of e-scooters and e-bikes in Kelowna today with improved parking rules for riders downtown and a renewed commitment to rebalancing and maintaining scooters early in the mornings.
Lime has proudly served Kelowna for nearly three years, continuously striving to improve its operations with feedback from local stakeholders. With ridership nearly tripling in 2023 compared to 2022, Lime’s goal will be to build on the success of the program by maintaining highridership but tweaking parts of its operations to improve the experience for all Kelowna residents and visitors.
With the focus on continuous improvement top of mind, Lime is instituting mandatory parking zones in downtown Kelowna that will require riders to leave their vehicles near digital parking pins visible in the Lime app, reducing clutter and keeping streets tidy. Lime will communicate the new rules to its riders clearly and consistently via in-app messages, emails, social media, and marketing campaigns. Lime will also dedicate staff to early morning maintenance and rebalancing, another initiative to improve street tidiness and reduce clutter as Kelowna residents begin their day. Finally Lime will continue to offer the 10% discount to all students and faculty at University of British Columbia Okanagan it launched last year as a symbol of its commitment to deepening local partnerships in Kelowna.
“Lime is proud to have worked with Kelowna for years to develop a robust, safe, environmentally friendly shared electric vehicle program and we see 2024 as an opportunity to improve our service to the city even more. Since launching in 2021, we’ve consistently valued feedback from the community. What we’re hearing is that Kelowna loves the optionality and sustainability provided by shared e-scooters and e-bikes but the program should double down on proper parking, safe riding, and street tidiness. So this year Lime will aim to support a continued ridership boom while ensuring riders are riding responsibly, parking properly, and keeping Kelowna’s beautiful streets free of clutter, especially downtown,” said Sonia Kandola, Director of Government Relations.
Kelowna
- In 2023 78,000 riders took over 555,000 trips on Lime e-bikes and e-scooters in Kelowna, marking a 190% increase in rides and a 67% increase in riders compared to 2022
- Since Lime launched in April 2021, over 160,000 riders have taken over 950,000 rides in Kelowna, traveling nearly 1.9 million kilometres
- Lime riders have kept an estimated 233,000 car trips off the road and by doing so have prevented an estimated 100 metric tons of carbon emissions and saved an estimated 42,000 litres of fuel
